Terms and Conditions of Use

These Terms and Conditions (the “Terms”) govern your access to the website and your download, installation and use of GRIDer software (the “Software”). The Software runs on a computer or server controlled by you and connects from that environment via API to compatible exchanges (the “Exchanges”). The Software, its licence to use, the website and strictly technical activation and update services are collectively the “Service”. Licence fees are based on software capacity under the selected plan; GRIDer does not charge per trade, trading volume, assets under management or results.

By accessing or using the Service, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

You further represent that you have the legal capacity to accept these Terms and that your use of the Service is permitted under the laws and regulations applicable to you and under the terms, policies, and eligibility rules of each Exchange, protocol, wallet, or other third-party service you choose to connect.

1. Nature of the Software

The Software is a downloadable technology tool that automates order placement and management based on parameters selected by you (a “grid” strategy). You install and operate it on your own computer or server.
We are not an exchange, broker, portfolio manager, or custodian. We do not receive, hold, or custody user funds.
The Software connects from your machine or server to the Exchange(s) you configure using API credentials and/or a wallet. Transactions are executed on the relevant Exchange under its rules, latency, limits, and conditions.
We do not receive your Exchange API credentials and do not transmit, modify, or cancel trading instructions from infrastructure operated by us. The installed Software performs those actions from your environment according to the configuration you choose and activate.
The Service may display market information, calculations, dashboards, or metrics for informational purposes only; such data may be incomplete, approximate, delayed, or inaccurate.
Nothing in the Service, website, documentation, examples, tutorials, or communications constitutes an offer, solicitation, invitation, endorsement, or recommendation to buy, sell, hold, or trade any asset, to use any specific strategy, or to enter into any regulated activity.

2. Local API connection, permissions, and security

To use the Software, you configure your Exchange API credentials locally on your computer or server. You are responsible for creating, storing and configuring them with appropriate permissions.
We recommend using trading-only permissions and, where possible, disabling withdrawal/transfer permissions. The Software is designed to operate with non-withdrawal API keys.
We do not have access to your API credentials or funds solely by virtue of you installing or using the Software. You are responsible for securing the machine or server on which it runs.
You are solely responsible for confirming that your selected API permissions, wallet connections, Exchange account settings, sub-account structure, margin mode, leverage, position mode, and similar configuration choices match your intended strategy and risk tolerance.
You acknowledge that third-party systems (Exchange, wallet, extensions, devices, networks) may carry security risks (e.g., phishing, malware, credential theft, provider failures, unauthorized access). You are solely responsible for:
- protecting your private keys, seed phrase, and credentials,
- securing your devices and accounts,
- revoking/rotating API keys upon any suspicion of compromise.
You understand that Exchange APIs and wallet integrations may change, become unavailable, impose rate limits, reject requests, return stale or inconsistent data, or behave unexpectedly. The Service may be unable to place, amend, cancel, or reconcile orders correctly in such circumstances.

3. Trading risks and disclaimer of warranties

Cryptoasset trading involves significant risk. Prices can be highly volatile and you may incur rapid and substantial losses.
Grid strategies can produce negative outcomes, especially during strong trends, price gaps, high volatility events, illiquidity or adverse market conditions.
Automated trading through APIs involves additional risks, including latency, connectivity failures, stale market data, mismatches between local strategy state and Exchange state, duplicate or missing orders, rejected or partially filled orders, unexpected position exposure, liquidation, and inability to stop or close positions at the desired time or price.
Where you connect the Service to a decentralized exchange, wallet, or on-chain protocol, you also assume the risks inherent to those third-party systems, including smart contract risk, blockchain congestion, network failure, mempool visibility, validator or sequencer issues, gas spikes, front-running, MEV, forks, and finality or settlement issues. We do not control such systems and are not responsible for them.
Educational materials, examples, simulations, calculators, backtests, sample configurations, and performance figures shown through the Service are illustrative only. Past performance, hypothetical performance, and backtested results are not guarantees of future results.
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including (without limitation) warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, error-free operation, or security.
We do not warrant that the Software will be uninterrupted, error-free, compatible with all Exchanges, or that orders will be executed within any specific timeframe or at an expected price.

4. Limitation of liability

To the maximum extent permitted by applicable law, we shall not be liable for any losses, damages, or harm of any kind arising out of or relating to:
- trading losses, liquidations, slippage, spreads, or partial/incorrect execution,
- user configuration errors (range, levels, capital allocation, leverage, etc.),
- outages, congestion, changes, or failures of any Exchange, network, or other third-party infrastructure,
- bot/algorithm errors, bugs, updates, calculations, signals, or automated decisions,
- potential security incidents or unauthorized access originating outside our reasonable control,
- inaccurate or delayed market data provided by third parties.
You agree that your use of the Service is at your own risk and that you assume full responsibility for your trading decisions and strategy configuration.
In no event shall our total aggregate liability to you for any claim relating to the Service exceed the amount actually paid by you for the licence during the 12 months preceding the event giving rise to the claim. This limitation does not apply where mandatory law, including consumer law, prohibits it.

5. No professional or investment advice

The Service does not provide financial, legal, tax, or investment advice. Nothing displayed or communicated by the Service constitutes a recommendation to buy, sell, or use any strategy, nor a determination of suitability.
You must independently assess whether using the Service is appropriate for you and, if needed, seek advice from qualified independent professionals.
We do not assess whether any Exchange, market, protocol, asset, derivative product, leverage setting, or strategy is suitable, lawful, or available for you in your jurisdiction or under the rules of any third-party platform you use.

6. User obligations

You agree to use the Service lawfully and in compliance with these Terms and the applicable Exchange terms.
You are responsible for ensuring that your use of the Service and any trading activity (including derivatives or leverage where applicable) complies with laws and regulations in your jurisdiction.
You may use the Software only with your own accounts and funds. You must not use it to manage or execute transactions for clients or other third parties unless you hold every legally required authorisation; obtaining and maintaining those authorisations is solely your responsibility.
You are also responsible for ensuring that you are eligible to use each connected Exchange, wallet, protocol, or API under that third party’s own terms, onboarding rules, geographic restrictions, and compliance requirements.
You agree not to engage in abusive or unlawful activities, including (without limitation) intrusion attempts, exploitation of vulnerabilities, attacks on infrastructure, fraud, impersonation, money laundering, or sanctions violations.
If your use of the website, licensing services, or updates creates legal, regulatory, security, or operational risk, we may suspend access to those services where permitted by applicable law.

7. Third-party services

The Software interoperates with third-party platforms (Exchanges, wallets, nodes, data providers, etc.). We do not control those services and are not responsible for their acts or omissions, outages, API changes, market rules, or security.
Your use of any Exchange is subject to its own terms and policies, which you must review and accept independently.
You are responsible for reviewing the risk disclosures, terms of use, privacy notices, trading rules, and technical documentation of each Exchange, protocol, wallet, and other third-party service you connect to the Service.

8. Licence, activation and updates

Your purchase grants a limited, non-exclusive, non-transferable and non-sublicensable licence to install and use the Software within the capacity, instance, wallet and term limits of your selected plan. Ownership of the Software is not sold or transferred.
Activation may require your installation to send a licence identifier or token to the licence service and receive a status response. That service does not need and must not receive wallets, keys, positions, orders, trading volume or results.
If a licence expires or cannot be validated, the Software may prevent new grids from being started after a grace period, but it must not automatically close or interrupt a grid that is already running. You remain responsible for monitoring your instance and positions.
Updates are code that you download, apply or consent to on your own infrastructure. GRIDer does not use updates to take operational control of your account or strategy.

9. Consumers and digital content

If you are a consumer, you retain all mandatory rights concerning conformity, guarantees and remedies for digital content or services; nothing in these Terms limits those rights.
If you request immediate access, download or activation during a statutory withdrawal period, the checkout will ask for your express consent and acknowledgement of the loss of the withdrawal right once digital performance or supply begins, where the law permits. If the legal conditions are not met, you retain that right.
Price, taxes, term, renewal, plan limits and cancellation conditions will be shown before payment. Payment and invoicing may be handled by the merchant of record or payment provider identified at checkout.

10. Suspension, changes, and availability

We may modify, update, limit, suspend, or discontinue the Service (in whole or in part) at any time for technical, legal, security, or business reasons.
We may update these Terms from time to time. The current version will be the one posted within the Service and will indicate the “Last updated” date. Continued use after changes constitutes acceptance of the updated Terms.
We may suspend or terminate your access immediately if we reasonably believe that you are breaching these Terms, misusing the Service, creating legal or security risk, or using the Service in connection with unlawful activity.

11. Intellectual property

The Service, including its code, interface, branding, text, and materials, is protected by intellectual property laws. The licence to use is granted under section 8 and does not transfer source code or ownership rights.

12. Privacy

The Software is designed to keep Exchange credentials and execution data in your environment. Data processed by the website, licensing or update services is described in the Privacy Policy, which is incorporated into these Terms.
We do not provide KYC or compliance services to users. However, we may process and retain information reasonably necessary to protect the Service, investigate abuse, comply with legal obligations, respond to lawful requests, and enforce these Terms.
We do not require and will never request your seed phrase or private keys. If anyone asks for them while claiming to represent us, treat it as fraud.

13. Indemnification

You agree to indemnify and hold harmless the Service provider, its collaborators and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal costs) arising out of: (i) your use of the Service, (ii) your breach of these Terms, (iii) your violation of applicable law or third-party rights, or (iv) your use of third-party services (Exchanges, wallets, etc.).

14. Governing law and jurisdiction

Unless mandatory law provides otherwise, these Terms shall be governed by the laws of the country where the Service provider is established, and disputes shall be submitted to the competent courts of that jurisdiction.

15. Contact

For questions about these Terms, please contact the support channel indicated within the Service.

Important: the Software runs on infrastructure controlled by you and connects from there via API to third-party Exchanges. We do not operate your trading account or custody funds, and we do not guarantee results.