Privacy Policy

This Privacy Policy explains how information is handled when you visit our website or use the downloadable, self-hosted GRIDer software (the “Software”).

1. Website data

The public website is designed to work without user registration. When license sales become available, information you choose to provide for purchase, payment and license delivery may be processed by the relevant service providers.

We do not request or store your Exchange API credentials, private keys or seed phrase through the website.

2. Local wallets and API connections

You configure wallet or Exchange API connections inside the Software running on your own computer or server. Those credentials are not provided to or stored on infrastructure operated by us as part of normal use.

API credentials and the technical data required for order execution are processed locally by your installed Software.

3. No custody of funds

We never have access to, control over, or custody of your funds. Trading instructions are generated by the Software in your environment and sent directly to the connected Exchange or blockchain network.

4. Licence activation and minimal technical data

The Software may create local logs and execution states on your computer or server. To activate or validate a licence, the licence service may process the licence identifier or token, status, plan and capacity limits, activation or validation timestamps, and technical security data needed to prevent abuse. It does not need and must not receive wallet addresses, keys, balances, positions, orders, trading volume or results.

Website, licensing or update services may process that minimal information solely to:

• ensure proper operation of those services,
• detect and fix technical issues,
• improve stability and performance.

This information is not used to profile your trading or for advertising. A licence token or IP address may nevertheless be personal data where it directly or indirectly identifies a person.

5. Purposes, legal bases and retention

• Purchase, delivery and validation: performance of the licence contract.
• Security and abuse prevention: legitimate interests in protecting the Software and licence service.
• Invoicing and legal duties: compliance with tax, accounting and legal obligations.
• Optional communications: consent where required.

Data is retained for as long as needed to provide the licence, handle incidents and meet applicable legal retention periods. It is then deleted or anonymised unless it must be restricted for the establishment, exercise or defence of claims.

6. Recipients and international transfers

Payment providers or merchants of record, hosting, email and support providers may process data needed for their role under their own terms or on our behalf. We do not sell personal data. Where a provider processes data outside the EEA, the transfer mechanism required by applicable law will be used.

7. Your rights

You may request access, correction, deletion, restriction, objection or portability and withdraw consent without retroactive effect through the published support channel. You may also complain to the Spanish Data Protection Agency or your competent supervisory authority.

8. Cookies

The website does not use tracking, advertising, or third-party analytics cookies. If strictly necessary technical cookies are used, they do not contain personal data.

9. Third-party services

The Software interacts directly from your environment with third-party platforms (Exchanges, wallets and data providers). Your use of those services is governed by their own privacy policies, which are outside our control.

10. Security

We apply reasonable measures to protect the website and associated services, but no system is completely secure. You are responsible for securing the environment where the Software is installed.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the “Last updated” date above.

12. Contact

If you have any questions about this Privacy Policy, please contact us through the support channel provided within the platform.